Last Updated: September 11, 2026
By accessing or using the spring-orca website and services, you agree to be bound by these Terms of Use and all applicable laws and regulations. If you do not agree with any part of these terms, you may not use our website or services.
You may use our website and services for lawful purposes only and in accordance with these Terms. You agree not to use the website or services:
If you create an account with us, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
spring-orca provides digital strategy analysis, communication planning, and technology trend research services as described on our website. Service descriptions, pricing, and availability are subject to change without notice.
The content and services provided on this website are for informational and educational purposes only. They do not constitute professional advice and should not be relied upon as a substitute for consultation with qualified professionals in relevant fields.
While we strive to provide valuable insights and services, we cannot guarantee specific outcomes or results. The effectiveness of our services may vary based on individual circumstances, implementation, and factors beyond our control.
The website and its original content, features, and functionality are owned by spring-orca and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
We grant you a limited, non-exclusive, non-transferable license to access and use the website and services for personal or business purposes in accordance with these Terms. This license does not include any right to:
By submitting content to us (including through forms, emails, or other communications), you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute such content for the purposes of providing our services and improving our offerings.
Fees for services are stated in Canadian dollars (CAD) unless otherwise specified. Payment is due as specified in your service agreement. We reserve the right to change our fees at any time, though changes will not affect services already purchased.
Refund eligibility depends on the specific service purchased and the circumstances of your request. Please contact us at [email protected] to discuss refund requests. Refunds, if granted, will be processed within 14 business days.
To the fullest extent permitted by applicable law, spring-orca shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:
Our total liability to you for all claims arising from or related to the website or services shall not exceed the amount you paid to us in the twelve months preceding the claim.
You agree to defend, indemnify, and hold harmless spring-orca and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with:
Our website may contain links to third-party websites or services that are not owned or controlled by spring-orca. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we shall not be responsible or liable for any damage or loss caused by your use of any such content, goods, or services available through third-party websites or services.
We reserve the right to modify or replace these Terms of Use at any time at our sole discretion. Material changes will be notified through our website or via email to registered users. Your continued use of the website after such modifications constitutes acceptance of the updated terms.
We may terminate or suspend your access to our website and services immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination, your right to use the website and services will immediately cease.
These Terms shall be governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict of law provisions. Any disputes arising from these Terms or your use of the website shall be subject to the exclusive jurisdiction of the courts of British Columbia, Canada.
In the event of any dispute arising from these Terms or your use of our services, you agree to first contact us to attempt to resolve the dispute informally. If the dispute cannot be resolved informally, both parties agree to seek resolution through mediation before pursuing litigation.
If any provision of these Terms is found to be unenforceable or invalid under applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole. Such provisions shall be deleted without affecting the remaining provisions.
These Terms of Use, together with our Privacy Policy and any other legal notices published on the website, constitute the entire agreement between you and spring-orca concerning your use of the website and services.
If you have any questions about these Terms of Use, please contact us:
Email: [email protected]
Address: 1285 West Broadway Avenue, Vancouver, BC V6H 3X8, Canada